Would you recommend Patient Care to others?
Yes: 95%
How satisfied are you with how Patient Care handled your request?
Very satisfied: 64%
Satisfied: 28%
Disappointed: 8%
Did Patient Care save you time?
Yes: 73%
No: 27%
If yes, how much time?
The average amount of time saved was reported at 7 hours/service request.
Did Patient Care save you money?
Yes: 35%
No: 65%
If yes, how much money?
The average amount of money saved was reported at $1,050/service request.
If Patient Care was not available, how would you have handled your problem?
Worked on it myself: 67%
Asked my HR department: 33%
If Patient Care was not available, where would you have worked on your issue?
At work: 33%
At home: 67%
Survey results compiled from 1063 responses representing 32% of the surveys distributed.
Compiled October, 2007
